My neighbor recently had an amazing experience with the Air Arabia New York Office and I would like to express my sincere gratitude on her behalf. From the time they requested help with their impending trip to the Middle East, the New York office team went above and beyond to make sure every aspect was managed with professionalism and care.

The salespeople' kind and kind manner was what really struck my neighbor. In addition to being thorough in their responses to all questions, they also gave concise explanations of flight times, baggage regulations, and COVID-related travel needs. A great sense of trust was established by the degree of openness and truthfulness.

Another notable aspect was how the personnel assisted in a last-minute route modification brought on by a personal situation. With efficiency moved and care, the team quickly to rebook tickets without causing excessive hardship. My neighbor claims that this alone says a lot about the customer-focused culture at the Air Arabia's New York Office.